Discover the Top 19 Work-from-Home Chat Operator Positions: Achieve Flexibility Without Compromising Success
EARNING CASH
Top 19 Home-Based Chat Jobs
From
Lorraine Smithills
Revised on
March 16, 2023
Working from home has gained a lot of ground in recent years. Chat operator jobs, where you provide customer service, are among the most rapidly expanding roles. As the job involves providing support via text, you won’t have any issues with distracting background noise from kids or pets. This article will give you more details on the job and list some of the best companies to consider working for.
So, what is a Chat Operator Job?
A chat operator assists customers via text-based chat, resolving their queries and providing information about various products and services. Essential skills for a chat operator to have are good customer service and fast, accurate typing.
What can a chat operator earn?
Earnings may differ based on your experience, location, and the company you work for, but the usual pay range for chat operators is $10 to $25 per hour.
Which are some top chat operator jobs?
Chat operator positions can be found on online job boards, company websites, and freelancing platforms like Fiverr and Upwork.
Here are a few top-rated companies to consider:
1. The Chat Shop hires operators from the UK and four US states. They require a minimum typing speed of 65 words per minute with 97% accuracy.
2. ModSquad offers text chat services, but the pay might be a bit lower than other similar jobs.
3. CrowdChat, based in Quebec, hires text chat operators to work in English and French, focusing on sales conversions and support.
4. OutPLEX provides customer support to various industries, easing typing requirements for bilingual workers.
5. Support.com, a prominent player in the customer support sector, relies on text chat agents for providing customer and technical support in various industries.
6. Concentrix handles customer experience services for many renowned brands globally.
7. As a LiveWorld chat agent, you’ll be the face of several brands interacting with customers on social media platforms.
8. SiteStaff employs English-speaking, college-educated chat operators, focusing on sensitive industries such as legal, finance, senior care, etc.
9. As an e-moderator, you would moderate content for various online spaces, earning on average a weekly income of $375.
10. Sitel Group hires to provide customer service to global brands, allowing employees to specify a preference for chat, social media, and email support.
11. TTEC hires support specialists combining AI and human effort to improve customer experiences across various industries.
12. ECS Virtual Support specializes in connecting its customer service agents with multiple industries and brands that require their help.
13. Arise provides a platform for customer service companies, charging $39.95 per month for the use of their support platform.
14. Ginger partners with Headspace, a mediation app and offers remote work opportunities to licensed mental health professionals.
15. Amazon, the world’s largest online retailer, hires chat agents speaking multiple languages worldwide.
16. Zapier occasionally recruits “Customer Champions” to provide technical support, offering their employees a generous benefits package.
17. Apple has full-time, can-benefit chat support positions to provide customer support for Apple products.
18. Smith.ai provides support services to small to mid-sized companies needing help managing customer contact.
19. Site123, an Israel-based website-building platform, employs Sales Chat Specialists to assist customers with their website creation queries.
Finding Chat Operator Jobs
You can find chat operator jobs on job boards like FlexJobs, platforms such as Indeed, among others. Although the qualifications vary by industry, basic proficiency in computers is essential.
Here are some tips to secure a job in this field:
1. Include “Remote” in your job search to find work-from-home opportunities.
2. Read the job description thoroughly to understand what the job entails.
3. Use job listing sites like LinkedIn, FlexJobs, and Indeed which offer numerous opportunities for remote text chat jobs.
4. Search using terms related to chat jobs, such as “Chat Agent”, “Chat Support Agent”, or “Live Chat Operator”.
Wrapping up on Chat Operator Jobs
With online text-based chat becoming the preferred mode of contact for customer-related issues, the demand for chat operator jobs is rising. The pay varies based on your experience and performance, but it’s an industry worth considering if you have proper communication skills and a propensity for problem-solving.
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